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How dropa works.

Short, plain answers to the questions that come up while you work. Search, or read straight through.

Getting started

Make a gallery and get it to your client.

Upload photos

Drag your files onto the gallery, or click the upload tile.

  1. 1Open the galleryGo into the gallery you want to add photos to.
  2. 2Add your filesDrag files straight onto the photo grid, or click the upload tile (the large drop area in an empty gallery, or the lead tile once photos exist).
  3. 3Drop folders to make sub-galleriesDropping a folder of folders creates matching sub-galleries automatically, mirroring your folder structure.

Photos keep uploading in the background. Each one is stored at several sizes so galleries stay fast.

Sub-galleries

Group a shoot into sections, like Looks and Details, or Day one and Day two.

  1. 1From inside a galleryUse the gallery menu and choose New sub-gallery, then name it.
  2. 2Or drop foldersDrag a folder that contains sub-folders onto the gallery. Each sub-folder becomes its own sub-gallery.

Sub-galleries show as a breadcrumb, and deleting the parent takes its sub-galleries with it.

Sharing & delivery

Links, passwords, downloads, and access.

Protect a gallery with a password

Require a password before anyone can open the gallery.

  1. 1Open the gallery settingsInside the gallery, open Settings and go to the Security tab.
  2. 2Turn on PasswordSwitch on Password. Type one, or click Generate for a random code.
  3. 3Share it with your clientSend the password along with the link. Until it's entered, the gallery shows no photos.

Let clients download (or not)

Choose no downloads, low-res, high-res, or both.

  1. 1Open the gallery settingsInside the gallery, open Settings and go to the General tab.
  2. 2Set the Downloads optionChoose No downloads, Low-res, High-res, or Both. This controls what the client can pull from the gallery.

Add a watermark to proofs

Overlay a watermark on the on-screen proofs to deter screenshots.

  1. 1Open the gallery settingsInside the gallery, open Settings and go to the Security tab.
  2. 2Turn on the watermarkEnable it, then set the text, position (center, tile, or corner), and opacity.

The watermark shows on the proofs your client views. Files a client is allowed to download stay clean, so approved downloads are never watermarked.

Coworking vs Presentation

One is for feedback and selection, the other for polished final delivery.

Coworking is interactive. The client reviews the gallery, approves or selects favourites, and leaves comments and voice notes. Use it for selection rounds and feedback.

Presentation is view-only, shown in a look you choose, with no editing tools. Use it for the final hand-off once decisions are made.

You choose the mode when you create a gallery, and you can switch it any time in the gallery's Share tab under Delivery mode.

Client review & feedback

How clients approve, select, and comment.

Invite a client to review

Use Coworking mode, then send them the gallery link.

  1. 1Use Coworking modeReview tools only appear in Coworking mode. Set it when you create the gallery, or later in the Share tab under Delivery mode.
  2. 2Send them the galleryCopy the gallery link and send it to your client, along with the password or access code if you set one.
  3. 3Watch their progressAs they approve, select, and comment, you see it in the gallery Overview and your recent activity.

What clients can do in a gallery

Approve, select, rate, flag, comment, and leave voice notes.

In Coworking mode a client can approve or reject photos, submit their selection, rate with stars, and flag photos with colour markers.

They can leave comments pinned to a specific point on a photo, and reply in a thread. They can also leave voice notes on a photo.

Which of these are available depends on the permissions you set in the gallery's Collaboration settings (likes and voting, comments, flagging, and so on).

In Presentation mode the gallery is view-only, so none of these tools appear.

See a client's selections and feedback

The gallery Overview shows their progress, and activity keeps a log.

Open the gallery and look at the Overview. The status section shows how far the client has got, with approved and rejected counts and a review progress figure.

Client actions (approvals, selections, comments, and downloads) also appear in your recent activity feed and can raise a notification.

Portfolio, Folios & Showroom

Curate your best work and publish it.

Portfolio vs Folios vs Showroom

Browse everything, curate your best, publish themed sets.

Showroom is everything you have ever shot, in one browsable view. It is your whole archive, deduplicated so each photo shows once, and you can search it by what is in the picture.

Portfolio is your curated pool of best work. You hand-pick shots from across all your jobs with the bookmark, and they gather here.

Folios are themed mini-sites you publish from the Portfolio. Choose a set, give it a look, and share it as its own page.

In one line: Showroom is everything, Portfolio is your best, Folios are shareable themed sets of your best.

Add a photo to your Portfolio

Bookmark any photo to gather it into your curated Portfolio.

  1. 1Hover the photoHover any photo and click the bookmark icon. It fills in to show the photo is in your Portfolio.
  2. 2Or use the menusYou can also choose Add to portfolio from a photo's ⋯ menu, from the multi-select bar, or from ⌘K.

A photo must be in your Portfolio before it can go into a Folio. Removing it from the Portfolio also removes it from every Folio.

Organise your Portfolio

Drag to reorder, group by gallery or job, and pin a hero.

Drag any tile onto another to reorder your Portfolio. Your manual order is kept and beats the default newest-first order.

You can group the view by All, Gallery, or Job to find things, and organise photos into Folio sections.

Use the hero control on a tile to pin a lead image, which leads the Portfolio's banner.

Create a Folio

Publish a themed set of your best work as its own mini-site.

  1. 1Start a new FolioPress ⌘K and choose New folio, or open the Folios tab and click New Folio.
  2. 2Name and describe itGive it a name and a short description, then create it.
  3. 3Fill it from your PortfolioDrag Portfolio photos into it, or add a selection with the Add to Folio picker. Only Portfolio photos can go in a Folio.

Publish and theme a Folio

Make it public, set a clean link, and pick a page theme.

  1. 1Open the folio's visibility panelFrom the folio, open its visibility settings.
  2. 2Make it publicSwitch it to Public. It now lives at its own page, and you can edit the link slug and copy it to share.
  3. 3Pick a page themeChoose a page theme to set the mood (background, text, and accent). The layout stays the clean folio spread.

A folio only opens for visitors once it's public. While private, its page is not reachable.

Browse everything in the Showroom

Your whole archive in one place, with layouts and search.

The Showroom shows every photo you have across all galleries, deduplicated so each image appears once. It is where you go to find any shot fast.

Switch between layouts (grid, masonry, wall, list, and more) and change the zoom from dense thumbnails up to large tiles.

Use the search box to find photos by what is in them. You can also filter by session type and other facets.

Working with photos

Edit, download, reorder, and read metadata.

Select several photos at once

Enter selection mode, then apply a bulk action.

  1. 1Start selectingEnter selection mode in the gallery and click the photos you want. A toolbar shows how many are selected.
  2. 2Apply an actionFrom the toolbar you can add the selection to your Portfolio or a Folio, download them, or delete them together.

Edit a photo

Open the editor to crop, rotate, straighten, and tone, without losing the original.

  1. 1Open the editorFrom a photo's menu, open the photo editor.
  2. 2Make your changesCrop and reframe, straighten, rotate or flip, and adjust tone.
  3. 3SaveSave to apply your changes. The edit is non-destructive, so your original is kept and you can revert later.

Download photos

Download a single original, or a zip of many at once.

  1. 1One photoUse the download action on a photo to save the untouched original.
  2. 2Many at onceSelect photos, or use the gallery's download options, to pull a zip of the set (all, or just the approved ones).

What a client can download is set by the gallery's Downloads option.

See a photo's details and EXIF

Open the info sheet for camera, lens, exposure, and file details.

  1. 1Open Info & metadataFrom a photo's ⋯ menu, choose Info & metadata.
  2. 2Read the detailsSee the camera and lens, exposure (focal length, aperture, ISO, shutter), and file details, read from the photo's EXIF.

You control whether clients see filename, file size, and EXIF in the gallery's settings.

Set a gallery's banner image

Pick which photo leads the gallery's banner.

  1. 1Choose a photoFrom a photo's ⋯ menu, choose Set as header.
  2. 2Fine-tune the framingYou can adjust the focal point so the banner crops the way you want.

Reorder photos in a gallery

Drag tiles into the order you want. It sticks.

  1. 1Drag to reorderDrag a photo tile to a new position. A guide shows where it will land.
  2. 2It locks to your orderOnce you reorder, the gallery keeps your custom order rather than reverting to a default sort.

Finding & organising

Search everything, tag with AI, and the Bin.

Find similar photos

Pick a photo and dropa surfaces visually similar shots.

  1. 1Open the command centerPress ⌘K and find the photo, or start from a photo's actions.
  2. 2Choose Find similarUse Find similar to pull up photos that look like it across your archive.

Tag photos with AI

Let dropa describe your photos so search finds them.

  1. 1Tag from the ShowroomOpen the Showroom. When there are untagged photos, a Tag button appears. Click it to tag them and watch the progress.
  2. 2Automatic taggingPhotos also get tagged on their own at key moments, like when a client approves one or you add it to your Portfolio or a Folio.

AI tagging uses a paid model and costs you roughly a cent per photo, once. You can turn it off in Settings under Privacy.

Delete photos and the Bin

Deleted photos rest in the Bin for 30 days before they're gone.

  1. 1Delete the photosChoose Delete from a photo's ⋯ menu, or select several and delete them together.
  2. 2They move to the BinDeleted photos leave the client view, the Showroom, and every share link straight away, but they are kept in the Bin.
  3. 3Restore within 30 daysOpen the Bin in the sidebar to restore anything for up to 30 days. After that they are cleared automatically.

Empty Bin removes items for good. That is the one action that cannot be undone.

Clients, jobs & calendar

Your roster, bundled delivery, and shoot dates.

Add a client

Keep a simple roster of who you shoot for.

  1. 1Open ClientsGo to the Clients tab and click New client.
  2. 2Fill in their detailsAdd a name (required), and optionally a company and email.

A client record is a light label you attach work to. Their jobs and galleries live under them.

Bundle galleries into a job

A job groups galleries behind one delivery link.

  1. 1Create a jobOn a client's row in the Clients tab, click + Job. Name it and pick the galleries to include, plus an optional shoot date and deadline.
  2. 2Deliver itUse Deliver all to mark the job delivered and set its galleries live. Copy link gives you one link that opens all of them.

Schedule shoots on the calendar

See shoots and deadlines on a month view, and jot day notes.

  1. 1Open the CalendarGo to the Calendar tab. Shoots, deadlines, and notes show on the month grid.
  2. 2Add a shoot dateDouble-click a day, or use + Schedule, or the Create dock's New shoot date. This opens a job pre-set to that day.
  3. 3Jot a day noteSelect a day and add a free-text note for anything that isn't a job.

Shoot dates and deadlines come from your jobs, so scheduling a shoot creates a job you can fill in later.

Collecting files (Inbox)

Let people send you photos at a link.

What the Inbox is for

A link where people can send you files, straight into a review queue.

The Inbox is for collecting files from other people, not for messages. You share a link (or a QR code), someone uploads their files, and their submission lands in a review queue for you.

You get a default Public inbox automatically, and you can create more focused ones for specific senders or shoots.

Create an intake inbox

Set a link, ask for the details you need, and share a QR code.

  1. 1Make a new inboxIn the Inbox tab, click New custom inbox and give it a name.
  2. 2Ask for what you needTurn on sender name, email, or a message, and add your own fields (text, email, phone, date, or a dropdown). You can add a consent checkbox and a deadline.
  3. 3Share the link or QRCopy the inbox link, or show its QR code for on-set intake. You can regenerate the address any time to invalidate the old one.

Review and file submissions

Accept into a gallery, dismiss, or archive each submission.

  1. 1Open a submissionIn the Inbox tab, open a submission to review its files. You can keep or drop individual files first.
  2. 2Accept and fileUse Accept and file, then choose an existing gallery or a new one. The files move into that gallery.
  3. 3Or dismiss / archiveDismiss permanently removes a submission's files. Archive clears it from the queue without filing.

Turn on Auto-file on an inbox to skip the queue and drop each delivery straight into a new gallery.

Studio setup & tools

Branding, looks, image quality, and editor export.

Set your branding

Upload your logo and wallpaper, and optionally remove dropa branding.

  1. 1Open BrandingGo to Settings, then Branding under Studio.
  2. 2Add your logo and wallpaperUpload your logo and a wallpaper, and add your social links.
  3. 3Optionally go white-labelTurn on Remove dropa branding to present the client experience as fully your own.

Your logo shows in the client gallery, the delivery header, your sidebar, and the public upload page.

Design the client presentation

Pick a look, fonts, colours, and banners for a gallery's presentation.

  1. 1Open the Design tabInside a gallery, open the Design tab to open the Design Studio.
  2. 2Shape the lookChoose a look or mood, set the display font and weight, the shape and case, the presentation colours, and banner images.
  3. 3Save to lock itEvery change previews live. Use Lock to commit this gallery's design, or save it as a template to reuse.

Save settings as a preset

Save a set of gallery settings or a look, then apply it to new galleries.

When you create a gallery you can save its settings as a preset, and apply a saved preset to a new gallery to start from your usual setup.

In the Design Studio you can also save a full look as a template and apply it later.

Optimise image quality and size

Choose a quality preset and optimise your existing library.

  1. 1Open Image QualityGo to Settings, then Image Quality under Studio.
  2. 2Pick a presetChoose Balanced or Max fidelity for how your images are prepared.
  3. 3Optimise your libraryRun Optimize existing library to prepare fast-loading versions of older photos. You can stop it or restore originals at any time.

Send edits to Lightroom or Capture One

Install the plug-in and export the selections as a sidecar.

  1. 1Get the plug-inGo to Settings, then Lightroom + Capture One under Studio, and download the plug-in for your editor.
  2. 2Export the selectionsFrom a gallery, export the client's picks as an XMP sidecar, then bring it into your editor with the plug-in.

Reusable share messages

Write templates with link, password, and code tokens.

  1. 1Open Sharing TemplatesGo to Settings, then Sharing Templates under Studio.
  2. 2Write a templateCreate a message using tokens for the link, password, and access code, and mark one as your default.

Your default template fills in the welcome and share text when you hand a gallery over.

Account, storage & bin

Theme, storage, notifications, and restoring.

Change the theme and accent

Toggle light or dark, and pick your accent colour.

Open your account menu from the sidebar avatar. Use the theme toggle to switch between light and dark (it follows your system by default).

Next to it, the accent control lets you pick your accent colour, which is used for active states across the app.

Check your storage

A live meter shows how much of your space is used.

A storage meter shows your used space against your limit. You can see it in the sidebar and in your account menu.

It reflects the real size of your photos, so clearing the Bin frees space once items are purged.

Restore from the Bin

The Bin holds deleted items for 30 days so you can restore them.

  1. 1Open the BinOpen the Bin from the sidebar. It holds galleries and photos you have deleted.
  2. 2Restore or emptyRestore anything within 30 days. Empty Bin removes everything for good and cannot be undone.

Your notifications

A feed of approvals, selections, comments, and new submissions.

Open the notifications panel from the sidebar to see real events: client approvals, selections, comments, and new inbox submissions.

Opening the panel marks everything as seen, so the unread count clears.

Turn AI features on or off

A single toggle controls AI tagging in your Privacy settings.

  1. 1Open PrivacyGo to Settings, then Privacy under Account.
  2. 2Toggle AI taggingTurn AI tagging on or off. With it off, photos are not sent for automatic tagging.

Semantic search still works from any tags and descriptions already saved.

Troubleshooting

When something isn't working the way you expect.

I can't sign in

dropa is passwordless. You sign in with a magic link sent to your email.

dropa has no account password to remember or recover. To sign in, enter your email on the sign-in page and we send you a magic link. Open the link from your inbox and you're in.

If the link hasn't arrived, wait a minute, check your spam or junk folder, and make sure you used the same email as your studio. Then request a fresh link.

Each link is single-use and expires after a short while, so always open the most recent one.

This is about your studio login. A password you set on a gallery is a different thing, see recovering a gallery password.

My client can't open the gallery

Usually it's access level, an expiry date, or a missing password.

Open the gallery's Settings, Security tab, and check three things.

Access level: if it's set to Private, the link won't open for anyone. Set it to Public to share it.

Expiration: if you set an expiry date that has passed, the link stops working. Clear or extend it.

Password or access code: if you set one, the client needs it. Send it alongside the link, and confirm they're using the current link.

My upload seems stuck

Photos upload in the background. Large files just take longer.

Uploads continue in the background, and large, high-resolution files take longer, so give it a moment.

Keep the tab open while it finishes. If a single file seems stuck, try removing and re-adding just that one, and check your internet connection.

My client can't download

Downloads are off unless you allow them for that gallery.

  1. 1Open the gallery settingsInside the gallery, open Settings and go to the General tab.
  2. 2Allow downloadsSet the Downloads option to Low-res, High-res, or Both. That turns on the download option for your client.

The photos look soft or low quality

Galleries show optimised proofs for speed. The download is full quality.

What a client views in a gallery is an optimised proof, sized to load fast. When downloads are allowed, the file they download is the full-resolution original.

If the proofs look softer than you'd like, check your Image Quality setting under Settings and re-optimise your library on the Max fidelity preset.

Still can’t find it?

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